Privacy Policy

Last Updated: [12-09-2026]

At Ekeshwara ("we," "us," "our"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (ekeshwara.com) or make a purchase from us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

1.1. Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via third-party payment gateways — we do not store your card details)

1.2. Order Information

• Products purchased, order history, and transaction details

1.3. Automatically Collected Information

• IP address, browser type, device information
• Pages visited, time spent on site, and browsing behavior
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery
• Communicate with you regarding your order, queries, or support requests
• Send updates, offers, and promotional content (only where you've consented)
• Improve our website, products, and overall customer experience
• Run marketing and advertising campaigns, including on platforms like Meta (Facebook/Instagram)
• Prevent fraud and ensure the security of our platform
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Shipping and logistics partners — to deliver your orders
• Payment gateway providers — to process transactions securely
• Marketing platforms (such as Meta/Facebook) — for advertising and retargeting purposes
• Marketplace platforms (such as Shopdeck and Myntra) — where applicable, if your order is placed through these platforms
• Legal authorities — where required by law, court order, or government regulation

We ensure that any third party we work with maintains adequate data protection standards.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance your browsing experience
• Remember your preferences and cart items
• Analyze website traffic and usage patterns
• Deliver personalized ads and retargeting campaigns through platforms like Meta

You can control or disable cookies through your browser settings; however, this may affect the functionality of our website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and operational requirements
• Opt out of promotional communications at any time

To exercise any of these rights, please contact us using the details in Section 10.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order processing, legal compliance, dispute resolution, and enforcement of our agreements.

8. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

📧 Email: contact@ekeshwara.com

💬 WhatsApp: +91-7906878952

🌐 Website: ekeshwara.com