Terms and Conditions

Last Updated: [12-09-2026]

Welcome to Ekeshwara (ekeshwara.com). These Terms and Conditions ("Terms") govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

1. General

1.1. Ekeshwara is a D2C fashion brand offering women's western wear, owned and operated by Ekeshwara, a sole proprietorship and registered trademark.

1.2. By using this website, you confirm that you are at least 18 years of age, or are using the site under the supervision of a parent or legal guardian.

1.3. We reserve the right to update, modify, or change these Terms at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

2. Products and Pricing

2.1. We make every effort to display our products and their colors, sizes, and details as accurately as possible. However, actual product appearance may vary slightly due to screen settings/lighting.

2.2. All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

2.3. Prices, product availability, and offers are subject to change without prior notice.

2.4. In the event a product is mispriced due to a technical error, we reserve the right to cancel the order and issue a full refund, even if payment has already been processed.

3. Orders

3.1. Placing an order on our website constitutes an offer to purchase. All orders are subject to acceptance and availability.

3.2. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, unauthorized activity, incorrect pricing, or stock unavailability.

3.3. In case of order cancellation from our end, any amount paid will be refunded to the original payment method within 7 working days.

4. Shipping and Delivery

4.1. We ship across India. Estimated delivery timelines and shipping charges are as per our [Shipping Policy].

4.2. Delivery timelines are estimates and may be affected by factors beyond our control, including courier delays, weather conditions, or regional disruptions.

4.3. Please ensure your shipping address and contact details are accurate at the time of order. We are not responsible for delays or non-delivery caused by incorrect address information.

5. Returns, Exchanges, and Refunds

5.1. Returns and exchanges are governed by our [Return & Refund Policy], available on our website.

5.2. Please refer to individual product pages for specific return eligibility, as not all products are eligible for return or exchange.

6. Payments

6.1. We accept payments through the modes listed at checkout, including UPI, credit/debit cards, net banking, and Cash on Delivery (COD), where applicable.

6.2. All payments are processed through secure, third-party payment gateways. We do not store your card or banking details on our servers.

6.3. In case of a failed transaction where the amount has been debited from your account, please contact us at contact@ekeshwara.com for resolution.

7. Intellectual Property

7.1. All content on this website — including but not limited to the Ekeshwara name, logo, product images, designs, graphics, and text — is the property of Ekeshwara and is protected under applicable trademark and intellectual property laws. Ekeshwara is a registered trademark, and unauthorized use of our brand name or logo is strictly prohibited.

7.2. You may not reproduce, copy, distribute, or use any content from this website for commercial purposes without our prior written consent.

8. User Conduct

You agree not to:

• Use the website for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to our systems, servers, or data.
• Post or transmit any harmful, abusive, defamatory, or fraudulent content through our platform.
• Engage in any activity that disrupts or interferes with the functioning of the website.

9. Limitation of Liability

9.1. Ekeshwara shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9.2. Our total liability for any claim relating to a product or order shall not exceed the amount paid by you for that specific order.

9.3. We are not responsible for delays, damages, or losses caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, or courier/logistics failures.

10. Third-Party Links and Platforms

Our products may also be available on third-party platforms (such as Myntra). Purchases made through such platforms are additionally subject to that platform's own terms, conditions, and policies.

11. Privacy

Your use of our website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Bareilly, Uttar Pradesh.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please reach out to us:

📧 Email: contact@ekeshwara.com

💬 WhatsApp: +91-7906878952

🌐 Website: ekeshwara.com